Consumer Law


  • Ensuring the refund of any unjust fees charged by banks to consumers,
  • Resolution of rights violations arising from defective goods or services,
  • Proceedings to be conducted before the Consumer Arbitration Board,
  • Pursuing lawsuits and disputes heard in Consumer and Commercial Courts,
  • Negotiations and resolution of disputes between sellers and buyers through protocols,
  • Obtaining necessary certificates and documents,
  • Preparation of user manuals for products,
  • Preparation of infrastructure and contracts for distance sales (sales made over the internet),
  • Legal consultancy for the preparation of advertisements in accordance with Consumer Legislation and the practices of the relevant competent public authority.